Privacy Policy
At Lealix IT Solutions (DTI Registered • Business No: 8407189), we are dedicated to protecting your data integrity, operational privacy, and proprietary digital assets with uncompromising technical precision.
01. Information We Collect
In the course of providing our software engineering, SaaS, consulting, and hardware services, we may collect the following categories of information:
Client & Contact Details
Names, business email addresses, telephone numbers, company titles, and project specification briefs submitted via our forms or project agreements.
Technical & Telemetry Logs
System health metrics, error logs, API transaction counts, IP addresses, and performance telemetry for clients enrolled in SaaS or 24/7 technical support.
System Integration Data
Data schemas, test datasets, and hardware communication parameters provided by the client for the explicit purpose of developing custom software or IoT integrations.
CCTV & Hardware Deployment Data
Device serial numbers, IP camera topology configurations, and localized NVR network parameters (video footage remains on client-controlled storage).
02. How We Use Your Information
All information collected is processed solely for legitimate technical and business purposes:
- Architecting, engineering, and deploying custom software and modular digital ecosystems.
- Delivering continuous SaaS uptime, user authentication, and automated platform features.
- Providing proactive technical support, bug fixing, and infrastructure health monitoring.
- Executing hardware-software synchronization and CCTV network configurations.
- Managing billing, invoicing, contract execution, and client communication.
We never sell, rent, or monetize client data or source code to any third parties.
03. Data Security & Technical Integrity
Data integrity and security are core pillars of Lealix IT Solutions. We implement industry-leading technical measures, including:
- End-to-End Encryption: Enforcing TLS 1.3 / HTTPS encryption in transit and AES-256 encryption at rest for all database repositories.
- Role-Based Access Control (RBAC): Strict principle of least privilege for developer and administrator access.
- Isolated Environments: Strict segregation of development, staging, and production environments.
- Regular Audits: Continuous vulnerability assessments and code reviews prior to release.
04. Third-Party Service Providers
To maintain high-availability infrastructure, we may utilize trusted enterprise cloud and infrastructure providers (e.g., AWS, Microsoft Azure, Google Cloud, Vercel, Supabase, Cloudflare). These providers are bound by strict enterprise data protection agreements and ISO/SOC2 compliance standards.
05. Your Rights & Data Retention
Clients and users have the right to request access, rectification, exportation, or deletion of their personal and business data retained in our systems, subject to legal compliance and contractual retention requirements. Project archives and backups are retained only for the duration specified in your service agreement.
06. Compliance with Philippine Data Privacy Act
Lealix IT Solutions complies with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations, ensuring that personal and sensitive information is processed with adherence to transparency, legitimate purpose, and proportionality.
Data Privacy Inquiries
For data privacy requests or compliance questions, please contact our Data Protection Officer at info@lealixsolution.tech.